Privacy · Effective August 14, 2026
Privacy Policy
This policy covers emergentaiagency.com, the Emergent AI marketing site and course platform, operated by Emergent AI (contact: [email protected]). The short version: we collect only what the platform needs to work, we don't send marketing emails, and we never sell your data.
What we collect
- Account data: your email and name (used on your certificates of completion) when you create an account or sign in with a magic link we email you.
- Learning records: course progress, exam attempts and scores, and certificates you earn. These exist so your CPE record works; they're visible to you and to us as the platform operator.
- Messages you send us: contact-form submissions and chat-widget conversations, so we can respond.
- Payments: handled entirely by Stripe. We never see or store your card details; we keep only the order record (what was purchased, for how much, by which account).
What we don't do
- No selling or sharing of your data with third parties for their marketing.
- No marketing email lists. We email you about your own account and courses (sign-in links, certificates, receipts).
- No third-party advertising trackers on the site.
Cookies
We use a session cookie to keep signed-in accounts signed in. We do not use advertising trackers.
Service providers
The platform runs on infrastructure we operate, with a small set of processors doing specific jobs: Stripe (payments), transactional email we send from our own mail server, and a language-model provider that generates replies for the site chat widget. Chat-widget messages are sent to that provider to generate replies. Each receives only what its job requires.
Your data, your call
Want a copy of your records, or want your account deleted? Email [email protected] and it's done. Note that issued certificates carry a unique number we may retain for verification purposes, as CE records sometimes require.
Changes
If this policy changes, the date above changes with it. Material changes get an in-product notice.
Looking for the Ember Study Companion privacy policy? It lives at /privacy/ember.